Skip to Content

Frequently Asked Questions


As we are still scaling up our shop, most items are produced on demand (made-to-order). The usual delivery time is 2–6 weeks, depending on the product. The exact estimated delivery time is shown on every product page. We will keep you informed by e-mail about the status of your order.

Yes. All shipments are sent in neutral packaging with no indication of the contents or the shop name. The sender is listed as “Carpe Diem Handels GmbH”.

We offer secure payment via credit card / debit card, purchase on account, and other common methods. All payments are processed through certified providers, primarily via Steiermärkische Sparkasse and HOBEX.

All our products are designed for adult consensual BDSM play. However, BDSM involves risks. Please read our detailed Safety and Liability Disclaimer in the General Terms and Conditions. We strongly recommend following SSC (Safe, Sane, Consensual) or RACK (Risk-Aware Consensual Kink) principles and never playing alone with breath play or bondage.

You have a statutory 14-day right of withdrawal. However, for hygiene and health protection reasons, opened or used intimate items (gags, dildos, plugs, vibrators, clamps, etc.) can only be returned if they are unopened and in their original sealed packaging. Custom-made or personalised items are generally excluded from return. Full details are in our Right of Withdrawal page.

Yes. Many products can be customised (e.g. size, colour, engraving, special finishes). Please contact us at info@tabulos.shop before ordering.

Yes. We take data protection very seriously. All data is processed in accordance with the GDPR. Our shop system runs on our own secure servers in the EU. Detailed information can be found in our Privacy Policy.

We ship within the EU and to many other countries. For deliveries outside the EU, customs duties and import taxes may apply and are the responsibility of the buyer.

Yes. Our entire range is strictly 18+. We reserve the right to request proof of age for certain orders


Still have questions? Feel free to contact us at info@tabulos.shop – we usually reply within 24 hours on business days.